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helardy.comServicios e instalaciones
26Opciones de servicio
- Entrega sin contacto
- Sí
- A domicilio
- Sí
- Servicios en las instalaciones
- Sí
- Para llevar
- Sí
- Comer allí
- Sí
Qué ofrece
- Café
- Sí
Opciones del local
- Postres
- Sí
Destacado
- Buen café
- Sí
- Buenos postres
- Sí
Accesibilidad
- Asientos adaptados
- Sí
- Bucle magnético
- No
- Aparcamiento adaptado
- No
- Aseo adaptado
- No
Pagos
- Tarjetas de crédito
- Sí
- Tarjetas de débito
- Sí
- Pagos con móvil NFC
- Sí
Aparcamiento
- Paid multi-storey car park
- Sí
- Aparcamiento de pago en la calle
- Sí
- Algo difícil aparcar
- Sí
Clientela
- Apto para personas LGBTQ+
- Sí
- Espacio seguro para personas transgénero
- Sí
Niños
- Ideal para niños
- Sí
Servicios disponibles
- Aseos
- No
Ambiente
- Informal
- Sí
- Acogedor
- Sí
- Tranquilo
- Sí
Categorías y servicios
- Brunch restaurant
- Children's cafe
- Dessert restaurant
- Tienda de postres
- Dog cafe
- Espresso bar
- Frozen dessert supplier
- Ice cream shop
- Pastelería
Opiniones
Temas de las reseñas
- ice cream 51
- taste 18
- pasticceria 6
- maracuyá 6
- pistachio 6
- products 5
- dulce de leche 3
- berry 3
- macaroons 2
- day 2
Reseñas disponibles: 15
Delicious ice creams with amazing flavours! The coconut one, in particular, is absolutely incredible — creamy, rich, and so refreshing ☺️
Respuesta del propietario
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our ice creams and loved the coconut flavor in particular. It means a lot to us to know you found it creamy, rich, and refreshing. We hope to see you again soon to try even more of our unique flavors! 🍦✨
Amazing coffee and incredible cakes, all ingredients come from Italy. We didn't try the ice cream, but I looked delicious.....
Respuesta del propietario
Thank you so much for your kind words! 😊 We're delighted to hear that you enjoyed our coffee and cakes—our Italian ingredients truly make a difference! Next time, we’d love for you to try our ice cream as well; we’re sure you’ll love it! 🍦✨ Hope to see you again soon! ☕🍰
Such a wonderful breakfast!! It was a real travel to France !! The croissants were the same as in Paris, and the coffee so tasty. I recommend 100% and will come back for sure. Thank you to the team for the moment !!
Respuesta del propietario
¡Muchísimas gracias por tu comentario tan bonito y por las 5 estrellas! 🥐✨ Nos alegra enormemente saber que nuestro desayuno te hizo viajar a Francia y que disfrutaste tanto de los croissants como del café. Para nosotros es un orgullo ofrecer productos auténticos y de calidad. ¡Gracias por recomendarnos y por valorar el trabajo de nuestro equipo! Será un placer recibirte de nuevo muy pronto en Helardy. ☕💛
Más opiniones+12
really enjoyed my time here, it’s a nice quite place, perfect to just chill and enjoy the food, the staff is also really kind:)
Respuesta del propietario
Thank you so much for your lovely review and the 5 stars! 😊 We’re delighted to hear that you enjoyed your time at Helardy and appreciated the calm atmosphere, delicious food, and our friendly staff. It means a lot to us! We hope to welcome you back soon for more relaxing moments and sweet treats. 💚🍰☕
Atmosphere of the cafe was cozy and inviting I appreciated the decoration on the wall. Staff was kind and helpful. But the best was of course the ice cream and pastries I think that it’s the best ice cream in town and the croissant was amazing! A must visit cafe in Madrid.
Respuesta del propietario
Thank you so much for your positive review and the five stars! We are glad to hear that you enjoyed the cosy atmosphere, the decoration and, above all, our ice cream and artisan pastries. We strive every day to offer the best service and quality products, so your recommendation means a lot to us and we hope to see you again soon at Helardy to continue surprising you with our flavours and sweets!
High quality food, incredible service! I was a brand new overwhelmed tourist in Madrid but the owner took a moment to help me out and we hit it off like we were old friends. He speaks English and is one of the most helpful chaps I’ve ever met!
Respuesta del propietario
Thank you so much for your review and for the 5 stars! 😊 We are glad to hear that you felt welcome and enjoyed both the quality of our food and the service. It's a pleasure for us to help first time visitors to Madrid and make them feel at home, and we hope to see you again very soon so you can keep trying our ice creams, cakes and coffee! 🍦🍰☕️
Delicious food and the Gentleman man us was kind and friendly
Respuesta del propietario
Thank you so much for your kind words! We’re delighted you enjoyed the food, and we’ll make sure to share your lovely feedback with our team. We look forward to welcoming you again soon!
Cozy cafe with tasty pastry and really good coffee 👌🏻
Respuesta del propietario
Thank you so much for your kind words! We’re delighted that you enjoyed our cozy atmosphere, pastries, and coffee. Your feedback means a lot to us and inspires our team every day. We hope to welcome you back soon for more sweet moments and great coffee! ☕🥐😊
Helardy Bakery in Madrid offers outstanding artisanal cakes, handmade ice creams, and excellent coffee in a warm, inviting setting. With high-quality products and attentive service, it is a perfect spot for enjoying top-tier desserts in the city.
Respuesta del propietario
¡Muchísimas gracias por tu maravilloso commentario y por las cinco estrellas! Nos alegra enormemente saber que disfrutaste de nuestras tartas artesanales, helados hechos a mano y café en un ambiente acogedor. Para nosotros es un placer ofrecer productos de alta calidad y un servicio atento. ¡Esperamos verte pronto de nuevo en Helardy para seguir endulzando tus días en Madrid!
Great location, great people, great attention and great overall. We had a really nice time, it’s a beautiful spot to have a coffee or whatever pastry you prefer. I recommend the Chai Latte at a 100%.
Respuesta del propietario
Thank you so much for your positive review and the five stars! We are glad to hear that you enjoyed the location, the ambience and the attentiveness of our team. We are delighted that you had a good time and that you recommend our Chai Latte, and we hope to see you again soon at Helardy to continue enjoying our coffee and pastries in Madrid!
Very nice and cozy place, ice cream, pastries, everything is very tasty. I like this place💜
- Servicio
- Take out
- Tipo de comida
- Other
- Precio por persona
- €10–20
- Comida
- 5
- Servicio
- 5
- Ambiente
- 5
Respuesta del propietario
¡Muchas gracias por tu comentario! Nos alegra saber que disfrutaste de nuestro helado y postres. 😊 Te esperamos pronto para que sigas disfrutando de todo lo que ofrecemos. 💜🍦✨
The host was very nice, and the Sandwich de pollo de pesto y de pimientos was so good with a generous portion.
Respuesta del propietario
¡Muchas gracias por tu reseña! 🙌 Nos alegra mucho saber que recibiste una buena atención y que disfrutaste del sándwich de pollo con pesto y pimientos 🥪✨. ¡Será un placer verte de nuevo pronto! 💛
Super cool host, the shamshouka was so comforting, the hot chocolate and moccanino were great!
Respuesta del propietario
Thank you so much for your lovely review! 🙌✨ We’re delighted to hear you enjoyed the shakshuka, the hot drinks, and the warm welcome. 💛 Hope to see you again soon for more comforting flavors! 🍳☕
Bestseller is Pistachio de la Región Bronte, i like that they put pistachio nuts, there is no aseos for customers though, tahiel is nice, he took my pictures
Respuesta del propietario
¡Muchísimas gracias por tu comentario y por las 5 estrellas! 🌟 Nos alegra saber que disfrutaste nuestro Pistachio de la Región Bronte y que te gustó el toque de pistachos naturales 🥰. Sentimos las molestias por no disponer de aseos para clientes en este momento, ¡tomamos nota para mejorar! Gracias también por mencionar a Tahiel, le hará mucha ilusión saber que te ayudó con las fotos 📸😊. ¡Esperamos verte pronto de nuevo en Helardy!
Just tried this ice cream shop, and it’s honestly awesome. They make all their flavors right there on-site. They’ve got some unique flavor combos that you don’t see everywhere, and you can tell they put some thought into each one. Prices are really reasonable too, which is rare …Más opiniones
Just tried this ice cream shop, and it’s honestly awesome. They make all their flavors right there on-site. They’ve got some unique flavor combos that you don’t see everywhere, and you can tell they put some thought into each one.
Prices are really reasonable too, which is rare these days. They even have wine if you’re in the mood for something a little different. The staff was really friendly, making you feel welcome as soon as you walk in, and the vibe is cozy and laid-back. Definitely a great spot to hang out and treat yourself – highly recommend checking it out.- Servicio
- Dine in
- Tipo de comida
- Other
- Precio por persona
- €1–10
- Comida
- 5
- Servicio
- 5
- Ambiente
- 5
Respuesta del propietario
Thank you so much for the amazing review! 😊 We're thrilled that you enjoyed our handmade flavors and unique combinations—it means a lot to us that you noticed the thought we put into each one. We’re also glad the friendly vibe and cozy atmosphere added to your experience; creating a welcoming spot is really important to us. And yes, our wine selection is a little extra treat for those who want something different alongside their ice cream! Thanks again for recommending us, and we can’t wait to welcome you back soon! 🍦🍷
Horario
- lunes
- 8:00–21:00
- martes
- 8:00–21:00
- miércoles
- 8:00–21:00
- jueves
- 8:00–21:00
- viernes
- 8:00–21:00
- sábado
- 9:00–21:00
- domingo
- 9:00–21:00
Dónde estamos
Novedades
10Novedades+8
Ubicación
- Barrio
- Retiro
- Calle
- Calle de O'Donnell, 28
- Código postal
- 28009
- Región
- Madrid
- Plus Code
- C8CF+GW Madrid, Spain